The app crashed - what I can do

Lucas -

Sorry about that! Please try to reboot your device - sometimes this could probably be a memory issue. After restarting your device it should work fine. 

Generally, if Scanbot crashes, we’d ask you to manually send in the crash report. Here’s how:

1. Open Settings on your device

2. Scroll down and tap Send Feedback

3. Your standard email app for your device will open with a pre-defined email template including the subject and lots of device and version infos. Our developers need this info to more easily detect the problem.

Please send it to support@doo.net and make sure to describe step by step how to reproduce the problem. We'll get back to you then shortly.

Thank you! Click here to mail us.

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